Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Richard Casino, we're committed to promoting responsible gaming practices. Gambling should only be viewed as a form of entertainment, similar to going to the movies or dining out. It should never be considered a way to earn money or solve financial problems.
Please gamble within your means and only with money you can afford to lose. Remember, the house always has a mathematical advantage in all games of chance.
Age Verification
Richard Casino is strictly for players aged 18 years and over, or the legal gambling age in your state or territory, whichever is higher. We are committed to preventing underage gambling and verifying the age of all players.
If you are under the legal age for gambling in Australia, you must not access or use our services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses: Continuing to gamble to recover money you've lost
- Hiding gambling: Concealing your gambling activities from family or friends
- Loss of control: Being unable to stop or reduce your gambling despite trying
- Neglecting responsibilities: Gambling instead of work, study, or family commitments
- Spending more than planned: Regularly exceeding your gambling budget
- Increasing stakes: Needing to bet larger amounts for the same excitement
- Borrowing to gamble: Using loans, credit cards, or borrowed money to fund gambling
- Mood changes: Becoming irritable or anxious when unable to gamble
- Relationship strain: Gambling causing conflicts with family or friends
- Financial problems: Struggling with bills or debts due to gambling
If you recognise any of these signs in your own behaviour, please seek help immediately.
Self-Help Tools & Player Protection Features
Richard Casino provides tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific time period
- Loss Limits: Restrict the total amount you can lose during a session or timeframe
- Session Time Limits: Set automatic reminders or session end times
- Reality Checks: Receive regular pop-up reminders of how long you've been playing and money spent
- Self-Exclusion: Voluntarily exclude yourself from your account for a period you choose
- Account Closure: Permanently close your account if needed
These tools are available in your account settings. We encourage all players to use them proactively.
Support & Counselling Services
If you're struggling with problem gambling, help is available. Please contact one of these trusted organisations:
Australia
- Gambling Help Online – Free confidential support and counselling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7, confidential) - Gambler's Help – Victorian counselling and support services
Phone: 1800 858 858 - Problem Gambling Services NSW
Phone: 1800 858 858
United Kingdom
- GamCare – Free counselling and support
www.gamcare.org.uk - GamStop – National self-exclusion scheme
www.gamstop.co.uk
United States
- National Council on Problem Gambling
www.ncpgambling.org
Helpline: 1-800-522-4700 (24/7)
Canada
- Responsible Gambling Council
www.responsiblegambling.org
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Gambling Helpline: 0800 137 27 00
If You Need Help, Reach Out Today
There is no shame in asking for help. Problem gambling is treatable, and support services are confidential and non-judgmental. If you or someone you know is struggling with gambling:
- Contact one of the support organisations listed above
- Use the self-help tools available in your account
- Speak to a trusted friend or family member
- Consider seeking professional counselling
Your wellbeing is our priority. Please gamble responsibly.